Privacy policy

Welcome to nakshatrashop.in (“Site,” “we,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website or make a purchase through it.

Information We Collect
When you visit or interact with our Site, we collect certain details about your device and your activity. We also gather information necessary to fulfill orders or provide customer support. “Personal Information” refers to data that can identify an individual. Here's what we collect and why:

1. Device Information
Examples: Web browser type, IP address, time zone, cookies, viewed pages, search terms, and site interaction data.
Purpose: To ensure the Site displays properly and to help us optimize your experience through analytics.
How it's collected: Automatically via cookies, log files, pixels, tags, and similar technologies.
Disclosure: Shared with trusted partners like Shiprocket for essential business functions.

2. Order Information
Examples: Name, billing and shipping addresses, email, phone number, and payment information.
Purpose: To process transactions, deliver orders, send invoices and confirmations, and communicate with you regarding our products or services.
How it's collected: Directly from you when you place an order.
Disclosure: Shared with delivery and logistics partners to ensure order fulfillment.

For Minors
Our Site is not intended for children under the age of 10. We do not knowingly collect personal information from minors. If you're a parent or guardian and believe your child has provided personal data, please contact us so we can delete it.

How We Share Your Information
We only share your personal data with trusted third parties as necessary to provide services or meet legal obligations. This includes:

Service providers for order delivery, payment processing, and analytics.

Legal authorities if required by law (e.g., subpoenas, search warrants).

Advertising and analytics platforms to help improve our performance and reach.

How We Use Your Information
Your personal data enables us to:

Offer and deliver our products

Process and manage orders and payments

Provide customer support

Notify you about new arrivals, offers, and updates

GDPR – Legal Basis for Processing (For EEA Users)
If you are located in the European Economic Area, we process your information under these legal bases:

Your explicit consent

Fulfilling a contractual obligation

Compliance with legal requirements

Protection of vital interests

Legitimate business interests, provided they don’t override your rights

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or you request deletion. See the “Your Rights” section for more details.

Automated Decision-Making
We do not use automated systems to make decisions that have a significant impact on you. However, our e-commerce partner Shopify may use limited automation (such as temporary blacklists) to prevent fraud.

CCPA – California Consumer Rights
If you're a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

Know what personal information we collect

Request access or deletion

Prevent the sale of personal information

To exercise your rights or authorize someone on your behalf, please contact us at the email provided below.

Cookies
Cookies are small data files that improve your experience by remembering your preferences and behavior. We use them for:

Site functionality

Analytics and performance

Advertising personalization

Social media features

You can adjust your cookie settings anytime via your browser.

Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. All updates will be posted here.

📧 support@nakshatrashop.in